Hand Made purchases: I absolutely stand behind my product. I pride myself thru my work. I guarantee that my product will stand the test of time as long as you care for them in the way that I recommend. If you purchase one of my handmade items and after you recieve it you decide you don't like it you may return it to me as long as it is in the same new and un-used condition as you recieved within 7 of purchase for a full refund, within 8-12 days of purchase for an instore credit for actual cost of the item less the cost of shipping, customizing fees and rush order fees. Return Shipping costs will be covered by the customer.
Please Note that I am a tiny business and I have been able to locate a few wholesalers that don't require me to maintain an inventory of their products. To be honest financially I can't maintain an inventory but at the same time I want to be able to offer you guys products at a lower price I honestly make very little profit to be able to offer you a decent discount and for that reason I can't accept returns as that would force me to maintain an inventory that I just can't.
Commercial Items: I will accept returns on these items only if I miss represented them in anyways.
Pazzles Die Cutters: Unopened accessories, Cutters or any other products from Pazzles can be returned directly to Pazzles within 30 days. You will need to contact me first for details on how to do this.All shipping costs will be the responsibility of the customer. The very important key is that the products must be Unopened.